Orders & Shipping
Where do you ship?
We currently ship across the United States and Canada.
How long does delivery take?
Delivery time depends on the product:
- U.S. Orders: 5–9 business days
- International Orders: 5–9 business days
How can I track my order?
Once your order ships, you’ll receive a tracking link by email. You can also track your order anytime on our Track Order page.
Do you offer free shipping?
Yes free shipping is available on all orders
Returns & Refunds
What is your return policy?
We accept returns within 7 days of delivery on most items. Products must be unused, unworn, and in original condition with tags attached.
Are there items that can’t be returned?
Yes. Final sale items and gift cards are not eligible for return.
How long do refunds take?
Once your return is approved and inspected, refunds are processed within 5–10 business days to the original payment method.
Products & Quality
Where are your products made?
Our products are designed in the USA & International and manufactured with trusted partners that meet our quality and responsibility standards.
What materials do you use?
We prioritize durable, comfortable fabrics chosen for longevity and everyday wear. Material details are listed on each product page.
Payments & Security
What payment methods do you accept?
We accept major credit and debit cards, along with secure payment options available at checkout.
Is my payment information secure?
Yes. All transactions are processed securely through Shopify’s encrypted payment system.
Do you offer payment plans?
Yes, we partner with Affirm to offer flexible payment options. Choose your preferred plan at checkout.
General
How can I contact you?
For any questions, reach us at hf@harlanforge.com.
We respond within 24–48 business hours, Monday through Friday.
Is Harlan Forge a sustainable brand?
We focus on responsible design and long-term wear rather than fast fashion. Learn more on our Sustainability page.