Questions? We’ve Got You Covered.
Find quick answers to the most common questions about shipping, returns, orders, and more.
🛍️ Orders & Shipping
When will my order ship?
Orders typically ship within 2–3 business days. You’ll receive a tracking link once your order leaves our facility.
Where do you ship?
We currently ship across the USA and Canada, with international shipping launching soon.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I change or cancel my order?
- We process orders quickly — contact us within 12 hours of placing your order for any changes.
🔁 Returns & Exchanges
What is your return policy?
You can return unused items within 7 days of delivery for a full refund.
Returns must be in original condition with tags attached.
How do I start a return or exchange?
- Visit our Return & Exchange page and follow the instructions.
We’ll email you a prepaid return label.
👕 Sizing & Products
How do I find my size?
Refer to our Size Guide for detailed measurements and fit advice.
If in doubt, we recommend sizing up for a relaxed fit.
Are your products true to size?
Yes — our garments are designed to fit true to size unless stated otherwise on the product page.
💳 Payments & Support
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
How can I contact customer support?
- You can reach us at hf.harlanforge@outlook.com or via our Contact Page.
Can't find what you're looking for?
Our team is here to help — fast, friendly, and human.